shopping guide

Product purchase flow

1. Choose a product<br>Please check the product details on the product detail page.

2. Add to Cart <br>Click the "Add to Cart" button on the product detail page to add the product to your shopping cart. You can check the contents of the current shopping cart by pressing the cart mark button on the top right of the page.

3. Total amount and payment You can indicate the presence or absence of the delivery note in the remarks column here.
You can also specify the desired delivery date here. (You can specify the date after 10 days.) Press the checkout button and proceed to enter the orderer information.

4. Enter your contact information <br>Please register your email address so that we can contact you.
Please enter the necessary information such as the name, address, and phone number of the delivery destination.
Please confirm that there are no mistakes and press the button to proceed to payment.

5. Payment You can use various credit cards (VISA, Mastercard , American Express, Bancontact, iDEAL ), Shop Pay, Apple pay, Google pay for payment.

6. Arrival of order confirmation email <br>After you place an order, we will send an order confirmation email to your registered email address. If you do not receive an email by the next day, please contact us at the number below.

Inquiries by phone: 0766-53-5560
Inquiries by email: Please use the inquiry form .

7. Shipping and arrival of products<br>Products are usually shipped in about 7 days after the order is confirmed. (In the case of a specified date, it will arrive at the specified date and time)

about shipping cost

〇 Domestic delivery: Shipping fee 1,100 yen
Free shipping for purchases over 15,000 yen

〇Overseas delivery: Shipping fee 6,000 yen
Free shipping for purchases over 100,000 yen

If customs duties (including various consumption taxes such as import consumption tax and local consumption tax, and advance fees, etc.) are charged for regular "overseas delivery" products, the buyer (importer) will be responsible. . Please note.

Cancellation/return/exchange/refund

Defective product In the unlikely event that the product is defective, damaged, incorrect, etc., please contact us within 8 days after receiving the product.
We will exchange it for a non-defective product.
Please note that we do not accept returns unless the product is defective.

Returns must be made within 8 days after receiving the product.

Return shipping fee The customer is responsible for returning the product due to the customer's preference. If the product is defective, we will bear the cost.